需求设计：汽车销售服务流程再造的关键环节—基于广西机电设备有限公司的案例分析

Journal of Management Case Studies ›› 2008, Vol. 1 ›› Issue (2) : 24-34.

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Journal of Management Case Studies ›› 2008, Vol. 1 ›› Issue (2) : 24-34.
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